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G-Accon Help Center

Explore step-by-step guides, troubleshooting tips, and best practices to make the most of G-Accon. Whether you're setting up integrations, automating reports, or optimizing workflows, our help center has everything you need to succeed.
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Automation Troubleshooting

Problem # 1: It has mapping in old format, please update it through "Update/Modify/Delete Pull Mappings" or just delete and create a new one.

Resolution:

1. Please sign into the Organization.

2. Select "Update/Modify/Delete Pulls Mappings", press on the mapping link and update the mapping by clicking on "Update" or "Update and Execute" buttons.


Problem # 2: Unable to refresh credentials for gacconforxero@gmail.com. Please re-login into the Organization to obtain credentials.

Resolution:

1. Please sign into the Organization. There is no any additional actions required.


Problem # 3: Auto Refresh process is dying in the middle and I am not getting any errors.

Resolution:

Most likely your execution time exceeded 6 minutes. Please seeย Automatic Refresh Limits ย for more information.

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